[Case Study]

Expanding
Civic
Engagement

Increasing civic engagement and providing critical resources for small business owners, entrepreneurs, and consumers.

[The Story]

The work of the Office of the Minnesota Secretary of State

The Minnesota Office of the Secretary of State (OSS) supports Minnesotans in all 87 counties of the state. One of the office's main responsibilities involves the review, approval, and filings for all businesses and organizations operating in the state. They strive to make it as easy as possible for Minnesotans to set up and run their businesses. They process notary public applications, preserve documents filed with the state, and administer the Safe at Home program, and address a confidentiality program designed to assist Minnesotans who wish to keep the location of their physical residence private for personal safety reasons, often because they are victims of domestic violence.

THE 

 NEED

OSS wanted to create a microsite for its Business Services information and to redesign the main OSS homepage around the remaining information. The goal of the project was to design responsive templates for a new OSS Homepage, a new Business Services microsite, and the existing public facing Minnesota Business and Lean System application (MBLS).

THE 

 SOLUTION

The focus of this project centered around design and prototyping services. We held working meetings with OSS IT staff to understand how web applications operate, and how they were designed and built. We collaborated with the OSS communications team on themes and branding. We worked closely with the OSS IT team for implementation and technology details. We designed new templates based on the aesthetics used for the existing mnvotes.org site. The new templates provided a cohesive branding and look & feel across all pages. We designed, developed, and delivered icons for use on new templates that illustrated the content and functions of the website.

[The Highlights]

Responsive Design.

The redesign required an updated, modern look and feel that was responsive to mobile use. The site was designed for all major mobile browsers and devices (iOS and Android). It was compatible with all major desktop/laptop browsers.

OSS-NoBackgroundpng

[The Highlights]

MN Business & Lien System Application.

We built the Minnesota Business & Lien System application page and incorporated business, UCC, tax, and CNS search options and results pages.

SERVICES

PROVIDED

STRATEGY CONSULTING 

INFORMATION ARCHITECTURE DESIGN 

WIREFRAME & PROTOTYPE 

RESPONSIVE WEB DESIGN 

WEB DEVELOPMENT 

TESTING & QA 

ACCESSIBILITY COMPLIANCE 

PROJECT MANAGEMENT 

 

TECHNOLOGIES

USED

UMBRACO CMS

BOOTSTRAP 

HTML/CSS/JS 

VISUAL STUDIO 

ASP.NET MVC 

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