[Case Study]
Evaluating
Medicare
Impacts
Nighthawk conducted user research, completed UX design and built a custom Drupal platform for the leading rural health research tracking program in the United States.
[The Story]
Funded by the U.S. Federal Office of Rural Health Policy
Flex Monitoring is run by a consortium from the Universities of Minnesota, North Carolina-Chapel Hill and Southern Main to evaluate the impact of the Medicare Rural Hospital Flexibility Grant Program known as the Flex Program.
THE
NEED
The Flex Monitoring organization needed an experienced web agency to develop, design, implement, and provide technical services to improve their web presence. They wanted a vendor that had in-depth knowledge in website planning, research, architecture, design, and implementation. This included specialists for usability, accessibility, graphics, navigation, analytics, content strategy, and search engine optimization.
THE
SOLUTION
To effectively communicate with their key audiences, the redesigned website required an effective information architecture, user-friendly interface, relevant content, and of course reflect a custom design. We established guidelines for style and visual look for the new website based on brand guidelines and messaging. All designs utilized the color palette specified by the Flex Monitoring organization and reflected the overall brand.
[The Highlights]
Responsive Design.
The redesign required an updated, modern look and feel that was responsive to mobile use. The site was designed for all major mobile browsers and devices (iOS and Android). It was compatible with all major desktop/laptop browsers.
[The Highlights]
CAH Interactive Map.
We designed an interactive map for CAH locations. Site users can explore CAH locations using the interactive map. They can navigate by zooming in and out to locate CAHs in a specific area or use the filters to view CAHs meeting specific criteria.
[The Highlights]
CAHMPAS Data Query Tool.
The Critical Access Hospital Measurement and Performance Assessment System (CAHMPAS) is a tool that lets you explore Critical Access Hospitals’ (CAHs) performance on financial, quality, and community-benefit measures. CAHMPAS makes it easy for CAH executives, State Flex Coordinators, and Federal staff to explore these data by creating graphs and tables of different financial, quality, and community measures to be able to develop strategies to address CAH performance and collaborate with peers.
SERVICES
PROVIDED
STRATEGY CONSULTING
USER EXPERIENCE RESEARCH
INFORMATION ARCHITECTURE DESIGN
CONTENT AUDIT
WIREFRAME & PROTOTYPE
RESPONSIVE WEB DESIGN
DRUPAL 9.X WEB DEVELOPMENT
CONTENT MIGRATION
TESTING & QA
ANALYTICS & OPTIMIZATION
WEBSITE SUPPORT
ACCESSIBILITY COMPLIANCE
PROJECT MANAGEMENT
TECHNOLOGIES
USED
DRUPAL CMS
BOOTSTRAP
HTML/CSS/JS
SOLR SEARCH
ACQUIA ENTERPRISE
[Want to Know More?]