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Funded by the Health Resources & Services Administration’s Federal Office of Rural Health Policy, the Flex Monitoring organization is run by a consortium from the Universities of Minnesota, North Carolina-Chapel Hill, and Southern Maine. They assess the role of the Flex Program in facilitating the development of rural systems of care by focusing on the community benefit, assessment and engagement activities of Critical Access Hospitals and the integration of rural Emergency Medical Services. They provide comprehensive information on the financial condition of Critical Access Hospitals, with the goal of improving hospital financial performance. They measure the quality performance of Critical Access Hospitals, with the goal of improving access to quality health care in rural communities.

 

 

 

 

 

 

The Need

The Flex Monitoring organization needed an experienced web agency to develop, design, implement, and provide technical services to improve their web presence. They wanted a vendor that had in-depth knowledge in website planning, research, architecture, design, and implementation. This included specialists for usability, accessibility, graphics, navigation, analytics, content strategy, and search engine optimization.

 

 

 

 

The Solution

To effectively communicate with their key audiences, the redesigned website had to have an effective information architecture, user-friendly interface, relevant content, and of course reflect a custom design. We established guidelines for style and visual look for the new website based on brand guidelines and messaging. All designs utilized the color palette specified by the Flex Monitoring organization and reflected the overall brand.

 

 

 

Responsive Design

The redesign required an updated, modern look and feel that was responsive to mobile use. The site was designed for all major mobile browsers and devices (iOS and Android). It was compatible with all major desktop/laptop browsers (Chrome 70+, Safari 12+ for Windows, Firefox 64+, IE 11+, Microsoft Edge).

 

 

 

 

 

CAH Interactive Map

We designed an interactive map for CAH locations. Site users can explore CAH locations using the interactive map. They can navigate by zooming in and out to locate CAHs in a specific area or use the filters to view CAHs meeting specific criteria.

 

Flex Monitoring Website Gif

 

 

 

 

 

CAHMPAS Data Query Tool

The Critical Access Hospital Measurement and Performance Assessment System (CAHMPAS) is a tool that lets you explore Critical Access Hospitals’ (CAHs) performance on financial, quality, and community-benefit measures. CAHMPAS makes it easy for CAH executives, State Flex Coordinators, and Federal staff to explore these data by creating graphs and tables of different financial, quality, and community measures to be able to develop strategies to address CAH performance and collaborate with peers.

 

Flex Monitoring Website Gif

 

 

 

 

Services Provided

Strategy Consulting
User Experience Research
Information Architecture Design
Content Audit
Wireframe & Prototype
Responsive Web Design
Web Development
Content Migration
Testing & QA
Analytics & Optimization
Website Support
Accessibility Compliance
Project Management

 

 

 

 

Technologies Used

Drupal CMS
Bootstrap
HTML/CSS/JS
Solr Search
Acquia Enterprise