IT Support & Staff Augmentation


Minneapolis IT Support and Staff Augmentation Services

Nighthawk Marketing is a Minneapolis full-service IT solutions company serving clients of all sizes and industry sectors. For over 10 years, we have been the choice of successful government agencies and businesses for both on-site and remote IT support and staff augmentation. Our goal is to provide short- and long-term IT support that seamlessly integrates with your in-house IT department and increases the overall capabilities of your staff.

Our IT support team possesses a deep bank of knowledge, experience, and skills across a broad range of disciplines and technologies. They can be “plugged in” at any stage for your ongoing IT needs such as hardware and software deployments, upgrades, and migrations or for larger-scale projects that enhance performance, improve productivity, facilitate access to information, or that align or realign technology with changing business processes.

Our IT support services cover the following areas: Database Administration & Development, Developer & Programming, Quality Assurance, Web Application Design & Development, Project Management, Program Management, and eCommerce.

We provide the installation, configuration, upgrade, administration, monitoring and maintenance of databases. Examples include the development and design of database strategies, system monitoring and improving database performance and capacity, planning for future expansion requirements, and data warehouse. Our expertise covers DB2, Oracle, MS SQL, and MS Access.

Databases: SQL Server 2000/2005/2008, Oracle 9i/10g/11g, Microsoft Access 2000, T-SQL, MYSQL, PLSQL, SSRS, SSIS, ETL

We develop computer programs/applications used for everything from the systems that allow computers to run properly to the latest software applications for mobile devices. Examples include business needs analysis, system designs, flowcharts, documentation, and maintenance.

Languages: C#, VB.NET, ASP.NET, C, C++, HTML, DHTML Java, VB 6.0, VBA, COBOL, WPF, ADO.NET, XML, XPath, XSD, XSL, Cold Fusion, PL/SQL, ASP, PHP, AJAX, HTML, Java Script, VB Scripts, XML, XSLT, XSS, XSD, Web Services, WCF Services, SOAP Messaging, Quality Center, QTP, Convio

We direct the planned and systematic production processes that provide confidence in a product’s suitability for its intended purpose. The two key principles are “fit for purpose” (the product should be suitable for the intended purpose) and “right first time” (mistakes should be eliminated).
We cover the design, layout, and/or coding of a website, including the graphical and technical aspects of a website – how the site works and how it looks. We also handle the information architecture and structure of the website as well as the maintenance and updating of an existing website.
We offer program and project management resources that require leadership with strategic vision and thinking with a focus on outcomes. Examples include creating clear and attainable project objectives, building the project requirements, and meeting expectations involving cost, time, quality and client satisfaction.
We focus on technologies such as mobile, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

Staff Augmentation

Scalability is critical for in-house IT departments. One of the most common requests we see from our clients is when they need expertise for large, sustained, or specialized projects that require a specific skill set or certified knowledge on a technology or product stack. Another common request is to cover for vacations, short-term absences, or augmenting IT support staff resources for seasonal or temporary situations. Our staff augmentation program is specifically designed to help you avoid the pitfalls of under and over staffing. We give you the flexibility to scale your IT workforce up and down on demand at a moment’s notice for any length of time.

Minnesota Targeted Group Small Business Program

Nighthawk Marketing is certified as a Minnesota Targeted Group Small Business by the Materials Management Division (MMD). We are a 100% woman-owned small business.

Minnesota SITE Master Contract Program

Nighthawk Marketing is a proud vendor in the Minnesota SITE Master Contract program, administered by the State of Minnesota’s Department of Administration and the Office of MN.IT Services (MN.IT). This program provides outsourcing solutions for State of Minnesota agencies and other local units of government to contract for professional IT-related consulting and staff augmentation services. Government agencies looking to outsource for projects under $25,000 can follow the Direct Select process and contact Nighthawk Marketing directly for a quote. We are approved to provide services under the following categories:

Contact our Minneapolis IT Support and Staff Augmentation company today

If you need immediate IT or staff support, don’t hesitate to contact us. Call 952-322-4794 or email to discuss your staffing requirements.


By Andrea Douglas